
Eleven Business Solutions (EBS) is an Omnichannel Customer Service provider focusing on the 4 pillars- Visibility, Measurement, Personalization and Optimization. We will be available 24/7 throughout the year for your precious Customers on the channel of their choice, that might be Phone, Email, Chat or Ticket.

Every business likes to hear that their customers were happy and content with who they interacted after a phone call or an online chat. Our advisors adapt to your business and customers as we understand that we represent you to the customers. We provide the best of the services to your existing customers while you can focus on expansions and procuring new customers.

Disciplined and ethical pool of Advisors.
Round the clock availability.
Handpicked advisors with excellent regional language skills for domestic customers and fluent English for international customers.
Dedicated Client Relationship Manager(CRMs) for knowledge transfer and delegation available 24/7.
Access to both domestic and international pool of advisors.

Pay only for the time you utilize our advisors.
All support functions are on us - Trainers, TLs, QAs, WFM/MIS.
24/7 visibility to reports and any data points needed.
Measure and track performance at any point.
Flexible plans that you can customize as per your need.
Optimize your utilization at any point with a simple phone call.

At Eleven Business Solutions, we take a personalized approach to customer service. We understand that every customer is unique, and we work to tailor our services to meet your specific needs. Our goal is to exceed your expectations and provide a seamless customer experience.

We use the latest technology and tools to provide the best possible service to our clients. Our state-of-the-art call center software allows us to efficiently manage customer interactions and provide real-time reporting and analytics.

Our team at Eleven Business Solutions is made up of experienced professionals who are passionate about providing exceptional customer service. We are dedicated to your success and work tirelessly to meet your needs and exceed your expectations.
16, 1st Cross Road, 1st Block Akshaya Nagar, Akshya Nagar, Ramamurthy Nagar, Bangalore, Karnataka, India
Get in touch with our Client Coordinators: sanchita.layak@11biz.in shilpa.varadaraju@11biz.in
Copyright © 2026 Eleven Business Solutions - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.